Our Process and Mode of Operation

At Mass Carpet Cleaning we use Industrial Truck Mounted Machines that are well capable of running at 230+ degrees, something portable carpet cleaning machines could never achieve on their own. Steam cleans better than hot water, hands down. With today’s machines and solutions, visible dirt is removed quite easily. However, embedded soil and residue removal require a much more comprehensive cleaning than most companies are structured to provide. You could easily find a company offering very attractive pricing but it wouldn’t necessarily be a good value.

Please read some interesting facts below.

“External Extraction”®

This method is often call “Warm Water Extraction”, “Hot Water Extraction” or “Steam Cleaning” and is the cleaning method nearly all carpet manufacturers and carpet fiber producers recommend.

This is the only cleaning method classified as “deep cleaning”. All the others are considered “light surface cleaning” because they are incapable of removing soil deep in the pile. Also, all other methods leave large amounts of cleaning agent in the carpet after cleaning.

The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends this method, because its own research indicates that it provides the best capability for cleaning. http://www.shawfloors.com/cms/Articles.aspx?DN=1129,1112,1106,29,4,Documents

This method is frequently called “steam” cleaning due to the fine spray of water used to force dirt out of the carpet which is sucked up by the vacuum slot immediately in front of the spray. Seldom is real live steam used, however. This process consists of spraying a solution of water and detergent into the carpet pile and recovering the water and soil with a powerful vacuum into a holding tank. This can be done from a truck-mounted unit outside the home with only the hose and floor tool brought inside, or by a portable, system brought into the home or office.

From a health standpoint, the truck-mounted system is preferred because the dirty air and humidity are exhausted outside rather than recirculated around the house. Additionally, truck-mounted systems usually are more powerful than portable units and do a much better cleaning job and get the carpet dry more quickly.

General Comments

The choice of the proper cleaning system is extremely important. Some systems leave residues which promote re-soiling and defeat the whole purpose of cleaning. Some methods actually damage the carpet fibers and shorten the life of the carpet. Check with the carpet manufacturer for recommendations. Mass Carpet is a recommended service provider for top quality carpet and furniture cleaning.

Carpet Cleaning Frequency:

If carpet is cleaned before it becomes too unsightly, the cleaning chore will be easier and more successful. Allowing the carpet to become overly soiled may result in irreversible damage. It is a common myth that cleaning the carpet before it is absolutely necessary will cause it to get dirty faster. This goes back to the days when the shampoo methods were the most common.

Carpet in a typical household should be professionally cleaned every 6-12 months depending upon the number of residents, amount and type of activity, and whether the carpet is light or dark color.

Professional Carpet Cleaning versus “Do-It-Yourself” Cleaning:

The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends professional carpet cleaning over “Do-It-Yourself” because of the potential problems that can occur from using rental equipment – such as yellowing, overwetting, fiber tip damage, severe resoiling, overuse of detergents, etc.

Most rental units available do not adequately clean and may actually damage the carpet.